
The late civil rights leader Martin Luther King Jr. encouraged his
followers not to judge people by their appearance, but by the content of
their character. A person's character, good or bad, can inspire others
to greatness or discourage them from trying. In small business, the role
of leadership character can't be understated. Authentic leaders lead
from a strong, personal, moral value that can have a profound effect on
your organization. You need to understand how character affects your
organization and how it can attract top performers.
Matter of Trust
Leadership
must be trusted to make the smartest decisions and do the right thing,
especially in difficult conditions. Trust is achieved by demonstrating
competence and through strong character. Hiring executives must believe
they can trust the leader as must employees who follow her. Once a
leader's character is proven untrustworthy, her ability to lead will
diminish. Keeping leaders who have poor character and can't be trusted
will diminish morale.
Commands Respect
Good character in leadership commands
respect. Besides being trusted, these leaders have the respect of their
teams and even the competition. A person with good character is
courteous, never demeaning. He is accepting of others and appreciates
hearing opposing viewpoints. As a result of his willingness to listen
and accept, his respect increases. People with poor character aren't
respected because they have shown that they will not make good choices
or make decisions that are in the interest of the team.
Brings Excellence
Leadership
with good character brings a spirit of excellence to a small business.
These leaders expect more than the status quo from themselves and the
people they lead. This character attribute encourages team members to
learn more and do more. With excellence comes responsibility. This
leader takes responsibility for their actions, even when it means owning
up to mistakes. They have a strong sense of accountability and expect
the same from their team members.
Genuine Care
People
with good character genuinely care about the people they work with.
While a respectful distance must be maintained in working relationships,
genuine concern for others is important for small business. Teams are
often smaller than groups in large companies, commanding a greater need
for stronger inner-company ties. This character attribute may manifest
as caring concern, helpfulness and compassion.
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